Processing & U.S. shipping
Orders are processed in 2–5 business days. The owner-controlled fixed shipping rate and estimated 3–7 business-day delivery window are shown at checkout. Sector 912 currently ships only within the United States.
SECTOR912University of
Luxury Hair
Registrar Policies
Shipping, sales & claims
Effective September 26, 2026Delivery & tracking
Tracking is emailed after shipment and shown in the customer dashboard. Customers are responsible for monitoring tracking. A carrier scan marked delivered establishes the delivery time for the 24-hour claim window.
All sales final · no cancellations
Hair products are hygienic goods. All sales are final once payment is submitted, and orders cannot be cancelled. Verify texture, length, lace size, address, and quantities before paying.
24-hour claims window
Any claim for a missing, incorrect, damaged, or defective item must be submitted through the customer dashboard within 24 hours of recorded carrier delivery. Keep all products unopened, unworn, uncut, unwashed, and in original packaging while the claim is reviewed. Submission does not guarantee approval.
Preorders
Items clearly marked as preorder may have a processing time longer than the standard window. Preorder availability is limited and checkout stops automatically when the configured preorder cap is reached.
Contact
Until the professional support inbox is activated, store administration is available at nikyab18@gmail.com. Order details and claims should be submitted through the secure dashboard whenever possible.